How do I change which notifications I receive?
To manage notifications
-
Login to DocuSign and go to My Preferences > Signing and Sending > Notifications.
The list of Sending and Recipient Notifications appears. By default, all notification options are turned on.
- Clear the check box for any notification that you do not want to receive.
- Click SAVE.
Your notification preferences are updated and the changes apply to all future envelopes.
What types of email notifications can I turn on and off?
[List current as of July 2020]
Sending Notifications (notifications I receive as the sender of an envelope)
- An envelope is complete
- A signer assigns an envelope to someone else
- A signer declines to sign
- A signer withdraws consent to do business online
- The first time each recipient views an envelope - With this checked you will receive an email notification each time someone views a powerform, as well as when a form is submitted. If you don't want to be notified that someone viewed your form, uncheck this and click Save.
- Envelope delivery to a recipient fails
- A signer's offline signature fails to synchronize
- Documents will be purged from the system
- A comment is posted in an envelope I've sent
- All comments
- Only comments that mention me or are private to me
Recipient Notifications (notifications I receive as a recipient of an envelope)
- I have an envelope to sign
- An envelope is completed
- I am a copy-only recipient
- I am an acknowledge recipient
- Another signer declines to sign
- The sender voids an envelope
- The sender corrects an envelope
- A signer assigns an envelope to me
- Documents will be purged from the system
- My fax is received
- Another signer made changes that require my approval
- I can edit an envelope, or specify or update recipient information
- An envelope I signed offline fails to synchronize
- An envelope is sent to a signing group to which I belong
- A comment is posted in an envelope that's been sent to me
- All comments
- Only comments that mention me or are private to me