Students - Frequently Asked Questions

---

Prospective Student Questions 14

• What programs are available online?
• What courses are available online?
• What are general education core classes and what core classes are available?
• Are there advisors available?
• I'm buying a new computer, what should I look for?

See all 14 articles

Current Student Questions 20

• Is tutoring available?
• How are online courses delivered?
• Are the library services available to me?
• How are tests given on the internet?
• How do I contact my instructor?

See all 20 articles

D2L Brightspace Specific Questions 38

• What is D2L Brightspace?
• Is there an orientation provided for D2L Brightspace?
• How do I know if my computer is compatible with D2L Brightspace?
• Where do I go to sign into D2L Brightspace?
• Where do I find my username and password?

See all 38 articles

Respondus Lockdown Browser Questions 11

• What is Respondus LockDown Browser?
• How do I install Respondus LockDown Browser?
• What should I do if LockDown Browser will not install?
• What should I do if LockDown Browser displays an update prompt?
• What should I do if LockDown Browser won't open or the screen freezes?

See all 11 articles

Known Issues 1

• I can't view my feedback in Turnitin. Why?

Software and Application Support Questions 18

• What do I need to get started with Pearson MyLab and Mastering?
• What is Adobe Reader and how do I get it?
• I'm taking a course that uses SAM by Cengage. Where can I find tutorials?
• How do I allow popups in my web browser?
• How do I save a .pages document in Microsoft Word format?

See all 18 articles

GFCMSU Mobile App 8

• Installing the GFCMSU Mobile App
• Signing In & Getting Started
• Campus Guide
• Campus Wall
• Notification Area

See all 8 articles

Brightspace Pulse Mobile App 11

• What is Brightspace Pulse?
• Brightspace Pulse Platform Requirements
• Log in and out of Brightspace Pulse
• Navigate in Brightspace Pulse
• View upcoming work in Brightspace Pulse

See all 11 articles

Microsoft Office Questions 0

navGFC 12

• Where do I get navGFC and how do I log in?
• I'm a new student. How do I access navGFC?
• Help! I'm having trouble logging in.
• Can I access navGFC on a web browser?
• I can't find navGFC in the App Store or Google Play.

See all 12 articles

Faculty - How2 Tutorials and Troubleshooting

---

Faculty - Frequently Asked Questions 12

• Faculty - How do I issue an Incomplete status to a student?
• Faculty - How do I add the McGraw-Hill integration to a course in Brightspace by D2L?
• Faculty - Can I refer a student to the Technology Assistance Center (TAC) for support?
• Faculty - Can you help me use technology in a face-to-face class?
• (Pending determination on Sandbox room - may delete) Faculty - What is the Sandbox (Room A124)?

See all 12 articles

Faculty - D2L Brightspace Course Navigation Basics 15

• Faculty - How2 Create, Rename, and Apply a Custom Course Homepage
• Faculty - Course Content Walk-Through
• Faculty - How2 Manage Account Settings
• Faculty - How2 Manage Notification Settings
• Faculty - How2 Copy Content From Previous Semesters

See all 15 articles

Faculty - GFCMSU Course Requirements 3

• Faculty - How2 Create an Accessible Syllabus using the Syllabus Template
• Faculty - Required Course Elements
• Faculty - Self-Assessment of Online Courses

Faculty - D2L Brightspace Widgets 4

• Faculty - How2 Assign a Widget to the Homepage
• Faculty - How2 Create your Instructor Widget
• Faculty - How2 Use The New Instructor Widget
• Faculty - How2 Set Your Course To Use The Default Course Homepage

Faculty - D2L Content Tools 11

• Faculty - How2 Create a Course Overview
• Faculty - How2 Add a Module/Sub-module to your Course
• Faculty - How2 Upload a Topic
• Faculty - How2 Create a Course Page/File and Insert Stuff
• Faculty - How2 Add an Existing Activity to the Content Section (Quicklinks)

See all 11 articles

Faculty - D2L Course Design Methods 4

• Faculty - How2 Offset/Edit Dates using the Manage Dates Tool
• Faculty - How2 Use the Course Builder
• Faculty - How 2 Use the Course Design Accelerator
• Faculty - How2 Use the Instructional Design Wizard

Faculty - D2L Communication Tools 6

• Faculty - How2 Create an Announcement in your D2L Course
• Faculty - How2 Use the Discussion Tool
• Faculty - How2 Use the Classlist Tool in D2L
• Faculty - How2 Delete and Restore Announcements
• Faculty - How2 Create a Checklist in D2L

See all 6 articles

Faculty - Evaluating the Student in D2L 38

• Faculty - How2 Release Final Grades in D2L's Gradebook
• Faculty - How2 Use the Grades Tool in D2L
• Faculty - How2 Create a Quiz/Test with Imported Questions
• Faculty - How2 Preview a Quiz/Test as a Learner
• Faculty - How2 Create an Analytic Rubric

See all 38 articles

Faculty - Additional Evaluation Methods in D2L 8

• Faculty - How2 Enable TurnItIn For Assignment Folders
• Faculty - How2 Use the Course Competencies Tool
• Faculty - How2 Create a Survey using the Surveys Tool
• Faculty - How2 Copy a Quiz within a Single Course
• Faculty - How2 Export Grades to a CSV or TXT File

See all 8 articles

Faculty - Advanced D2L Features 23

• Faculty - How2 Use the Groups Tool in D2L
• Faculty - How2 Attach a Release Condition
• Faculty - How2 Use the Awards Feature in D2L
• Faculty - How2 Delete a Group or Category
• Faculty - How2 Use Private Discussions using the Groups and Discussions Tools for Journaling

See all 23 articles

Faculty - Troubleshooting Specific Problems 6

• Faculty - How do I reset or delete a student's quiz attempt?
• Faculty - How do I make quizzes available for study purposes?
• Faculty - How do I fix grades not automatically transferring to the gradebook?
• Faculty - Brightspace by D2L Help Database
• Faculty - How do I make my course show up in Pulse?

See all 6 articles

Faculty - The Americans with Disabilities Act (ADA), Usability, and Accessibility 11

• Faculty - Camtasia: How2 Add Captions to Videos
• Faculty - How to Use Autocaption in YouTube
• Faculty - How to Ensure ADA Compliance When Creating Content in D2L
• Faculty - How2 Exempt Individual Learners from the TurnItIn Integration
• Faculty - How2 Use the Accessibility Checker within D2L

See all 11 articles

Faculty - Third Party Resources for Instructors 5

• Faculty - How2 Use Screencast-O-Matic (the Basics)
• Faculty - How2 Upload Videos to YouTube
• Faculty - YouSeeU Video Assignments
• Faculty - How2 Use Video-Based Assignments: Tutorials, Tips, and Considerations
• Faculty - How2 Embed Kanopy Content in Brightspace Content Topics

Faculty - Forms and Work Requests 2

• Faculty - Add an Instructor to a Course in D2L Request
• Faculty - Combine Courses Request

Faculty - Respondus 4.0 (Assessment Builder tool) 2

• Faculty - How2 Use Respondus to Create Quizzes in D2L
• Faculty - How To Print A Test From D2L Using Respondus

Faculty - Respondus LockDown Browser & Respondus Monitor 4

• Faculty - What is Respondus Lockdown Browser?
• Faculty - How2 Use Respondus Lockdown Browser and Respondus Monitor
• Faculty - Does Respondus Lockdown Browser function on Chromebooks?
• Faculty - How2 Allow Students To Use LockDown Browser On An iPad

Faculty - Respondus StudyMate 0

Faculty - Publisher Specific Solutions 1

• Faculty - How to delete the pairing of Brightspace and Pearson courses

Faculty - Course Evaluations 3

• Faculty - How Do I Access My Course Evaluation Reports?
• Faculty - As A Division Director, How Do I Access Course Evaluation Reports?
• Faculty - Response Rates Best Practices

Faculty - Nursing Clinical Evaluations 3

• Faculty - How2 Create An Excel File With User Restricted Fields
• Faculty - How2 Share The Clinical Evaluation Document In Office 365
• How2 Edit The Clinical Evaluation Document

Faculty - Panopto 18

• Faculty - How2 Login to Panopto
• Faculty - How2 Use the Panopto Video Library
• Faculty - How2 Create Content with Panopto for Windows
• Faculty - How2 Create Content with Panopto for Mac
• Faculty - How2 Create Content Using Panopto Capture

See all 18 articles

Faculty - Webex 7

• Faculty - How2 Setup Your Webex Personal Room ID
• Faculty - How2 Create a Webex Meeting Using Your Personal Room
• Faculty - How2 Provide Students Instructions For Joining Your Personal Room
• Faculty - Setup Webex Education Connector
• Faculty - Webex Education Connector Schedule Live Lectures

See all 7 articles

Faculty - Camtasia 4

• Faculty - How2 Use Camtasia (the Basics)
• Faculty - How2 Caption Using Camtasia
• Faculty - Getting Started with Camtasia (Lightboard Videos)
• Faculty - Troubleshooting Camtasia > YouTube Captioning Issues

Faculty - Second Chance Pell 1

• Faculty - How to create one-on-one groups (instructor and student only)

Known Issues 0

I.T. Services Admin Procedures

---

NetId - Password 1

• How to Find And Claim your NetID

IT Fac/Staff Guides

---

VPN and Remote Desktop 1

• How to Connect to the VPN

Converge Huddle Classrooms 0

DocuSign Guides

---

Powerforms 1

• Create A Powerform In DocuSign

Notifications 1

• How do I change which notifications I receive?

Staff - Software Documentation

---

Jotform 1

• View Form Submissions