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Students - Frequently Asked Questions
Prospective Student Questions
14
What programs are available online?
What courses are available online?
What are general education core classes and what core classes are available?
Are there advisors available?
I'm buying a new computer, what should I look for?
See all 14 articles
Current Student Questions
20
Is tutoring available?
How are online courses delivered?
Are the library services available to me?
How are tests given on the internet?
How do I contact my instructor?
See all 20 articles
D2L Brightspace Specific Questions
37
What is D2L Brightspace?
Is there an orientation provided for D2L Brightspace?
How do I know if my computer is compatible with D2L Brightspace?
Where do I go to sign into D2L Brightspace?
Where do I find my username and password?
See all 37 articles
Respondus Lockdown Browser Questions
9
What is Respondus LockDown Browser?
How do I install Respondus LockDown Browser?
What should I do if LockDown Browser will not install?
What should I do if LockDown Browser displays an update prompt?
What should I do if LockDown Browser won't open or the screen freezes?
See all 9 articles
Known Issues
5
DNS Issues
Instructors cannot see a quiz in the LockDown Browser dashboard
I can't view my feedback in Turnitin. Why?
Faculty - Rubric copied from another course is locked and can't be edited or removed
Some Links to Videos Don't Open When Clicked in Brightspace.
Software and Application Support Questions
17
What web browser(s) should I have installed?
What do I need to get started with Pearson MyLab and Mastering?
What is Adobe Reader and how do I get it?
I'm taking a course that uses SAM by Cengage. Where can I find tutorials?
How do I allow popups in my web browser?
See all 17 articles
GFCMSU Mobile App
7
Installing the GFCMSU Mobile App
Signing In & Getting Started
Campus Guide
Campus Wall
Notification Area
See all 7 articles
Brightspace Pulse Mobile App
11
What is Brightspace Pulse?
Brightspace Pulse Platform Requirements
Log in and out of Brightspace Pulse
Navigate in Brightspace Pulse
View upcoming work in Brightspace Pulse
See all 11 articles
Microsoft Office Questions
0
