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Students - Frequently Asked Questions
Prospective Student Questions
What programs are available online?
What courses are available online?
What are general education core classes and what core classes are available?
Are there advisors available?
I'm buying a new computer, what should I look for?
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Current Student Questions
Is tutoring available?
How are online courses delivered?
Are the library services available to me?
How are tests given on the internet?
How do I contact my instructor?
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D2L Brightspace Specific Questions
What is D2L Brightspace?
Is there an orientation provided for D2L Brightspace?
How do I know if my computer is compatible with D2L Brightspace?
Where do I go to sign into D2L Brightspace?
Where do I find my username and password?
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Respondus Lockdown Browser Questions
What is Respondus LockDown Browser?
How do I install Respondus LockDown Browser?
What should I do if LockDown Browser will not install?
What should I do if LockDown Browser displays an update prompt?
What should I do if LockDown Browser won't open or the screen freezes?
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Instructors cannot see a quiz in the LockDown Browser dashboard
I can't view my feedback in Turnitin. Why?
Faculty - Rubric copied from another course is locked and can't be edited or removed
Some Links to Videos Don't Open When Clicked in Brightspace.
Software and Application Support Questions
What web browser(s) should I have installed?
What do I need to get started with Pearson MyLab and Mastering?
What is Adobe Reader and how do I get it?
I'm taking a course that uses SAM by Cengage. Where can I find tutorials?
How do I allow popups in my web browser?
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GFCMSU Mobile App
Installing the GFCMSU Mobile App
Signing In & Getting Started
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Brightspace Pulse Mobile App
What is Brightspace Pulse?
Brightspace Pulse Platform Requirements
Log in and out of Brightspace Pulse
Navigate in Brightspace Pulse
View upcoming work in Brightspace Pulse
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Microsoft Office Questions