To manage notifications

1. Login to DocuSign and go to My Preferences > Signing and Sending > Notifications.

   The list of Sending and Recipient Notifications appears. By default, all notification options are turned on.

2. Clear the check box for any notification that you do not want to receive.
3. Click SAVE.

   Your notification preferences are updated and the changes apply to all future envelopes.
    

What types of email notifications can I turn on and off?

[List current as of July 2020]

Sending Notifications (notifications I receive as the sender of an envelope)

• An envelope is complete
• A signer assigns an envelope to someone else
• A signer declines to sign
• A signer withdraws consent to do business online
• The first time each recipient views an envelope - With this checked you will receive an email notification each time someone views a powerform, as well as when a form is submitted. If you don't want to be notified that someone viewed your form, uncheck this and click Save. 
• Envelope delivery to a recipient fails
• A signer's offline signature fails to synchronize
• Documents will be purged from the system
• A comment is posted in an envelope I've sent
  • All comments
  • Only comments that mention me or are private to me

Recipient Notifications (notifications I receive as a recipient of an envelope)

• I have an envelope to sign
• An envelope is completed
• I am a copy-only recipient
• I am an acknowledge recipient
• Another signer declines to sign
• The sender voids an envelope
• The sender corrects an envelope
• A signer assigns an envelope to me
• Documents will be purged from the system
• My fax is received
• Another signer made changes that require my approval
• I can edit an envelope, or specify or update recipient information
• An envelope I signed offline fails to synchronize
• An envelope is sent to a signing group to which I belong
• A comment is posted in an envelope that's been sent to me
  • All comments
  • Only comments that mention me or are private to me