Software and Application Support Questions
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Can I record audio on my iPhone and submit it as an assignment?
Some courses require students to record themselves correctly pronouncing terminology. Instructors often give different methods the student can use to record and submit their word lists. If your instructor has stated that you can use your phone to record your audio, here are a couple of methods for doing so. Recording Using The Built-In Voice Memo App Locate the Voice Memos app on your phone, the icon should look similar to this. Click the red record button and speak. When you are done making your recording, click on the record button again. Click on the word "Done" Type a name for your recording and click "Save". Click on the "share" button to open up the sharing options. When the sharing panel opens, look for and click on "Save to Files". (You may have to slide the bottom panel to the left to locate "Save to Files".) Click on "iCloud Drive". (You can select a different cloud storage option, but these instructions are specific to using iCloud.) Choose a folder to save your file in, if you would like, or just click "Add". Now that you've created the recording, you need to submit it to the assignments area for grading by the instructor. Open a web browser on your phone, such as Safari, Chrome, Firefox, etc, log in to Brightspace (D2L), navigate to your course, use the navigation bar to go to Toolbox > Assignments, and click on the name of the assignment folder you will be submitting your file to. If you scroll down in the assignment folder area you will see the following. Click on the "Add a File" button. Click on "My Computer". Click on the "Upload" button. Click on "Browse". Locate and click on your file. You should be taken back to Brightspace where you can see your file listed below the upload button. Click on the "Add" button. On this screen you should see your file name listed below the "Add a File" button. Click on the "Submit" button. At this point, you should see a confirmation page that says, "File submission successful". Click on the "Done" button. Recording Using The Voice Recorder & Audio Editor App There is a free app on the iPhone app store called "Voice Recorder & Audio Editor" that is also easy to use and records in .mp3 format. To use the instructions below, search for and install the free version of "Voice Recorder & Audio Editor" on the iTunes app store. Open the Voice Recorder app and click on the microphone icon at the bottom. Clicking on the line that says "Tap To Name" allows you to name your recording. Be sure to give it a name that helps you find it later, and click on the "REC" button. When you are finished recording, click on the "STOP" button and then click on "SAVE AS". The following window opens, click the "Save" button. Click on the name of the file to review your recording and when you are ready to upload it to iCloud, click on the "share" icon. Click on "Upload to cloud". Click on the "plus" icon at the top left to add the iCloud Drive and then select "iCloud Drive" from the list. Click on iCloud Drive again and click on the word "Add" near the top right of the screen. Now that you've created the recording, you need to submit it to the assignments area for grading by the instructor. Open a web browser on your phone, such as Safari, Chrome, Firefox, etc, log in to Brightspace (D2L), navigate to your course, use the navigation bar to go to Toolbox > Assignments, and click on the name of the assignment folder you will be submitting your file to. If you scroll down in the assignment folder area you will see the following. Click on the "Add a File" button. Click on "My Computer". Click on the "Upload" button. Click on "Browse". Locate and click on your file. You should be taken back to Brightspace where you can see your file listed below the upload button. Click on the "Add" button. On this screen you should see your file name listed below the "Add a File" button. Click on the "Submit" button. At this point, you should see a confirmation page that says, "File submission successful". Click on the "Done" button.
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Buttons in Lumen content not working.
If your instructor is using Lumen Learning content and you are unable to click on the buttons within the Lumen content, please ensure that the "block all cookies" and "block all third party cookies" settings are disabled in your web browser. Instructions provided below for popular web browsers. Google Chrome On Chrome for desktops, click the three lines in the upper-right corner, then click “Settings”. Scroll to the bottom of the settings and click “Show advanced settings” at the bottom of the settings screen. On the advanced settings screen, click “Content settings…” under the Privacy heading. With the content settings open, click the box next to “Block third-party cookies and site data” to uncheck the box. That’s it–you’re done, you can close the settings tab and go back to your regular browsing activities. Mozilla Firefox On Firefox, click the three lines in the upper-right corner, then click “Preference”. With the preferences open, note that there’s an option to turn on Firefox’s Do Not Track option. Below the Tracking preferences, click “Remember History” and then select “Use custom settings for history” option. From the custom history settings screen, click the drop-down list next to “Accept third-party cookies” and then choose “Always”. Your changes will be implemented immediately, so there’s no “OK” or “Apply” button to click. Microsoft Internet Explorer To turn off third-party cookie blocking, click the gear icon in the upper-right corner, then click “Internet Options” from the drop-down list. Click the “Privacy” tab and set it to “Medium”. This will allow all third-party cookies. When you’ve finished, click on the “OK” button to exit the Internet Options and commit the changes. Microsoft Edge Click on the three dots in the upper-right corner of the browser window. Select “Settings” at the bottom of the menu. In the settings, tap or click on “View advanced settings”. Now, in the advanced settings, under the Cookies heading, click the drop-down menu and select “Allow all cookies". Close out the settings and Edge will now allow third-party cookies. Apple Safari On Safari for OS X, you will need to open the Preferences by clicking on the Safari menu, or using the old standard keyboard shortcut “Command + ,”. With the preferences open, click the “Privacy” tab, then under “Cookies and website data” click “Always allow. At the bottom of the Privacy tab. Exit out of the preferences and you’re done.
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How can I make a video smaller so I can send it?
There are many tools and processes for compressing video in order to make it small enough to send to the assignments folder, through email, etc. The Windows and Apple app stores contain many free options that you may want to try for this issue. These instructions will use a free application called VLC (Video Lan Client). VLC is a popular app for playing different types of media on Windows, Mac, and Linux computers and it can also be used to make videos smaller. Before you begin, you will want to visit https://www.videolan.org/index.html, download VLC, and install it on your computer. 1. With VLC open, click on Media > Convert/Save. 2. Click Add... to select the video you wish to compress. 3. Click Convert/Save to bring up the conversion options. Click on the Profile drop-down menu and select an option that sounds like it would fit a smaller screen size, such as "Video for iPod/iPhone/PSP" or "Video for YouTube SD". 4. Next, click on the "Settings" icon directly to the right of the profile drop-down menu. From here, you can view the width and height that your video will be set to and alter it to make it smaller, if necessary. 480px x 272px should, in most cases, make a significantly smaller video file than what you originally recorded in. 5. Click "Save". 6. Click the "Browse" button to select a location to save your newly compressed video file. 7. Click "Start". Once the process has completed, you should have a much smaller video that you can attempt to send through an assignments folder, via email, etc.
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How do I use Panopto to record a video assignment?
Some instructors use software called Panopto to have students record and upload video assignments. Students have some options for how they can record and submit these videos. The first, and easiest, is to use Panopto Capture, which allows you to record using your web browser and doesn't require any software installation. This is the recommended method. Another option is to download, install, and use the Panopto software on your desktop or laptop computer. This requires the installation of software on your computer, so we only recommend this option for students who have trouble using Panopto Capture. The final method is to use a free app for your mobile phone or tablet, available free from the iOS and Google Play app stores. This method requires the installation of a mobile app and some configuration, so this is meant to be a last resort. Instructions for all options will be outlined below. Recording and Uploading Video With Your Web Browser Using Panopto Capture (preferred) From within the course in Brightspace, click on Toolbox > Panopto Recordings. Once Panopto opens within Brightspace, click on the name of the folder that corresponds with the assignment you are submitting. This example shows one folder, but if there are more than one they will be listed on one line along that row of the page. Now that you are in the correct assignment folder, click on the Create button. Click on Panopto Capture. A new browser tab or window will open. If you are asked to allow the web page to access your microphone and camera, click allow. You should see a window similar to the image below. If you do not need to share your screen for this recording (if you are, see the additional instructions below), then you can click the record button and start speaking once the countdown ends. If you need to share your screen or a program on your computer, click on the "Screens and Apps" button. In the window that opens, choose entire screen, window, or browser tab, and then select the screen, window, or browser tab you want to share. Click the "Share" button. Once you are finished recording, click the stop button. A window will come up where you can enter a title for the video. By default, it will name the video with the date/time of the recording. Pay attention to the status in the top left corner, as it will tell you when you are safe to close the window. Recording and Uploading Video Using Panopto Software On A Computer From within the course in Brightspace, click on Toolbox > Panopto Recordings. Once Panopto opens within Brightspace, click on the name of the folder that corresponds with the assignment you are submitting. This example shows one folder, but if there are more than one they will be listed on one line along that row of the page. Now that you are in the correct assignment folder, click on the Create button. You have two options at this point, if you have previously recorded your video and it is on your computer, you can select Upload Media, select the video file, and upload it. If you need to record your video assignment, click on "Record a new session". When you see a window similar to the one below, you will do one of two things. If you have previously downloaded and installed Panopto, click on "Open Panopto". If you do not have Panopto installed on your computer, click on "Download Panopto" and follow the instructions to install the software. Once Panopto is open, f you only need to record yourself and not your computer screen, look for the source drop-down menu and select none. Now that you are ready to record, click on the record button and record your video. Once you are finished, click on the stop button (it's in the same place as record). You will get a "Recording Complete" window. Give your video a name (be sure to refer to the assignment instructions for information on how to name your video) and click on the "Upload" button. The Manage Recordings window will appear and you will see your video's upload status. DO NOT QUIT OUT OF PANOPTO UNTIL THIS SHOWS THAT THE VIDEO IS 100% UPLOADED. It will show processing after the video has uploaded, but the processing is done at Panopto. Recording and Uploading Video With the Panopto Mobile App Download, install, and open the Panopto mobile app from your device's app store. Click Enter URL. (This step is very important and the app will not work as expected if this is not done.) Enter the following into the box gfcmsu.hosted.panopto.com and click "Sign In". You will get the following screen. Leave the drop-down menu on "Panopto External Learning Tool" and click Sign In. Enter your Net ID and password. These are the same credentials you use to login to Brightspace (D2L). Once you are logged in you will see a screen similar to the one below. Click on the menu icon. (Circled in the image below) Click on Record & Upload. Click in the "Title" field, enter a name for your recording, and click Start Recording. If you are prompted to allow Panopto to access the camera and microphone, click OK. If you click "Don't Allow" you will not be able to record video and audio with the Panopto app. Switch the camera view, if necessary, and click on the record button. Click "Use Video". Double check the name you've given your video and click on "Upload". You will then see your video upload to Panopto, process, and finally be marked ready.
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How do I get tutoring help using Microsoft Teams?
Online Tutoring in the Academic Success Center The same great tutors are now available to help you face to face in the Academic Success Center and online through Microsoft Teams. If you haven’t connected with a tutor through Microsoft TEAMS you will need to do a few things first. You can chat, call or video call with them all from the comfort and safety of your home. Go to the Office 365 login site HERE Login using your Netid@gfcmsu.edu and the password you use for D2L Brightspace. This will take you to the Microsoft Dashboard, from here chose Teams (it’s 3rd from the right). Once in Teams, find the icon for Teams. Find the link to “Join or create a team” and enter “ASC Tutoring” in the search box, the icon for ASC Tutoring should appear on your screen. Hover over ASC Tutoring and click on the Join Now button. You are now connected to the ASC. From here you can ask for help in whatever subject you need by typing in the chat box, this way they tutors will know you’re in Teams and ready for assistance. It’s best if you download the software to your computer/tablet, then you don’t have to login through the website anymore. Feel free to reach out to the ASC at 771-5121 if you have any questions or need help. The tutor schedules will be posted on the ASC website students.gfcmsu.edu/asc.
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How do I allow cookies in my web browser?
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How do I enable Javascript in my web browser?
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What web browser(s) should I have installed?
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Student Windows Laptop in S Mode
1. Press the Start button located at the bottom left of your screen. 2. Select the Settings icon, located just above the power icon on the Start menu. 3. Select Update & Security in the Settings app. 4. Select Activation, and then select Go to Store. 5. Select the Get option. 6. Then hit Install when ready to proceed. 7. The process to switch out of S mode is seconds (maybe about five to be exact). You do not need to restart the PC for it to take effect. You can just continue on and start installing .exe apps now in addition to apps from the Microsoft Store. And that's it. While Windows 10 in S mode is built for security and performance it's not for everyone. Microsoft at least gives you the choice as to which version you prefer.