As of 2021, Chromebooks no longer support the Office suite, you can only access them via the Web client.

This is fine for personal use, however for courses (ex: BASIC_MS_OFFICE) there are certain tools/settings that are exclusive to the apps.

As of now, there is no way to run Office on Chromebooks, if a student is having this issue, the best solution is to set them up with a loaner laptop from the Library.