Faculty - Duo
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How to Complete Duo Enrollment
You will get an email from “Duo Security” with a subject line of “Duo Security Enrollment”. It will have a link to begin enrollment, please click it. It will guide you through enrolling once you click Start Setup Decide which type of device you want to enroll for your 2FA prompt. Mobile phone is what you would select if you are going to download Duo Mobile on your smartphone. It will ask you for your phone number, enter the information in the box provided. It will ask you to verify you own the number by either calling or texting you. Select which method you’d prefer and enter the number in the verification box. Duo will ask which type of device it is, select the one that is relevant for your phone. Install Duo Mobile on your phone, once you have select I have Duo Mobile installed. In the app, follow the prompts below to scan the QR code from your screen. The QR code will look like the screenshot below, which is what you are scanning. You will get a green checkmark after you have scanned and added the account to Duo Mobile. It will ask you if you want to modify any setting for your device, which you don’t need to do. Just hit finish enrollment. You will get the message below once you hit Finish Enrollment.
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How do I authenticate with Duo using a phone call/sms/passcode?
GFCMSU has recently deployed a new way of authentication for signing into computers, user accounts, or making changes. It is a secure and simple program that prevents unauthorized users from obtaining your password and signing into something they shouldn't. Here's how Duo Authentication works: After enrolling, you will have set up an app on your device and registered your phone number. Duo can use a few ways to verify your identity when logging into something. 1. After signing in to your account, a new popup will appear. The first option will be "Send a Push to your Device" This is a fancy way of saying "send a notification to your phone, and choose whether to approve or deny the sign-in request. The notification appears similar to a text message, or any other alert you'd get on your phone. When you tap on this notification, it will bring you to the Duo app, at the bottom of the screen, there will be a green checkmark, or a red X. 2. If you'd like to just receive a phone call, you can press the "Call me" option, you should then get a call from a (561) number. (Note, this phone number can vary). An automated voice will inform you to either hang up the phone call to d decline, or press any number on your phone to approve the request. 3. The third option is to use a passcode (one is setup by default by Duo). The passcode is on a timer, and regenerates to ensure security. You can view this in the app, or on the prompt on your PC. Clicking "use a passcode" allows you to enter in the code, or have Duo send a text-message to your phone containing your passcode. If you have any problems, contact the I.T Department for assistance, we're happy to help!